When using HyperFlow, we may collect the following information:

• Account Information: Name, email address, affiliated organization, job title (collected during sign-up or inquiries)
• Service Usage Information: Workflow structures, node configuration settings, execution logs, user interactions, session metadata, feature usage statistics
• Payment Information: Billing address, payment method details (collected and processed via third-party payment processors such as Stripe)
• Device and Technical Information: IP address, browser type, device identifiers, cookies, diagnostic data, etc.
• Communication Information: Customer support requests, feedback, survey responses

The information collected may be used for the following purposes:

• Creating, authenticating, and managing user accounts
• Providing HyperFlow platform services (e.g., workflow storage, node execution, deployment management)
• Delivering personalized experiences and improving recommendation features
• Analyzing user behavior and optimizing system performance
• Customer support and resolving technical issues
• Billing and payment management
• Compliance with applicable laws, regulations, and contractual obligations

HyperFlow integrates with external AI model providers such as OpenAI, Google Gemini, and Anthropic to offer services based on LLM workflows, RAG (retrieval-augmented generation), and multi-agent orchestration.

• When using AI nodes such as “Call LLM” or “Multi-Agent Analysis,” input data (text, prompts, attachments, etc.) may be transmitted to the respective third-party providers.
• Using these services directly is considered consent for the transfer and processing of your data in accordance with the privacy policies of the respective providers.
• HyperFlow provides functionality to select the AI model/provider you wish to use, subject to availability.

We retain collected information based on the following criteria:

• Operational Data: Retained for the duration of the account’s validity and deleted upon account termination (except where required by law).
• Workflow and Execution Data: Retained for user access, debugging, and service improvement purposes, and anonymized or aggregated whenever possible.
• Payment Information: Retained in accordance with tax and accounting regulations.

Data scheduled for deletion will be securely erased or anonymized.

We do not sell your personal information and only share it in the following cases:

• Trusted Vendors: Such as AWS (cloud), Stripe (payment), SendGrid (email), limited to purposes necessary for providing the service
• Legal Requests: When required by law (e.g., court orders, subpoenas)
• Corporate Transactions: In the context of mergers, acquisitions, or asset transfers, under confidentiality agreements

All subprocessors are bound by strict data protection agreements.

Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may exercise the following rights:

• Request access to, correction of, or deletion of your personal information
• Restrict or object to the processing of your personal information
• Data portability (request a copy in electronic format)
• Withdraw consent at any time (without affecting the lawfulness of processing prior to withdrawal)

You can exercise these rights by contacting team@hyperflow-ai.com, and requests will be processed within the timeframes required by applicable law. We do not perform automated decision-making or profiling without human involvement.

Your data may be processed and stored outside your country (e.g., South Korea, the United States). In such cases, appropriate safeguards will be implemented in accordance with applicable laws, such as Standard Contractual Clauses (SCCs).

We implement the following measures to protect your information:

• Encryption in Transit: All data is transmitted using TLS encryption.
• Encryption at Rest: Account information, workflows, knowledge assets, execution logs, and other data are securely stored using strong encryption algorithms.
• Access Control: Internal systems are operated based on strict authentication and authorization management.
• Auditing and Monitoring: Regular system audits, penetration tests, and anomaly detection are conducted.
• Environment Isolation: Workflow execution environments are logically separated to ensure security and stability.

While we strive to maintain the highest level of security, no system can be completely free from risk. Users are also expected to follow security best practices.

This policy may be updated from time to time. Any changes will be reflected on this page, and the “Last Updated” date will be revised accordingly. Significant changes will be communicated directly via email or other appropriate methods.

For inquiries regarding this Privacy Policy or to exercise your rights related to personal information, please contact:

Email: team@hyperflow-ai.com

This policy applies to all related services, including the Mirinae Technologies website and the HyperFlow AI platform.